Soulgood Bakery Reviews
(Rated by 13 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Return Policy4.8
- Price & Quality4.6
- Customer Service4.5
- Good Value4.6
Recent Customer Reviews (13)
Nassir Goedegebuure
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Joel Carr
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Oliver Thomson
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Wendolyn Boddy
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Giorgio Ricci
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Lara Tomlinson
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Robert Ramsay
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Tom Naumann
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Eglantine Bouchard
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Ignacio Squier
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Soulgood Bakery Pricing
Gift Sets
HK$966 - HK$1,006
Individual Cakes
HK$160
Drinks
HK$28
Add-ons
around HK$20
Payment Methods
Accepted Payment Options:
Prices for items on Soulgoodbakeryhk.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Soulgood Bakery credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Soulgood Bakery Pros & Cons
Pros
1
High product quality with unique and well-liked items such as Basque Burnt Cheesecakes, praised for their creamy texture and unique flavors.
2
Positive customer reviews highlight delicious cakes with special flavors like Mango Sticky Rice Mochi and Creme Brulee Taro.
3
Attractive promotions such as anniversary celebrations with significant discounts and buy-two-get-one offers.
4
Convenient online ordering with instant confirmation and clear terms, ensuring a smooth purchase process.
5
Free domestic delivery on orders above a certain amount, adding value for large purchases.
6
Focus on premium ingredients like French cacao powder and Meiji milk, enhancing product taste and quality.
CONS
1
Limited refund and cancellation policies — once an order is confirmed, no cancellations, amendments, or refunds are allowed.
2
Strict pick-up policy requiring customers to collect products on the specified date or risk forfeiture without a refund.
3
Minimum order requirement for delivery and relatively high delivery fees, which may be inconvenient for small orders.
4
Some customers find certain cakes dense or lacking flavor, indicating variable taste experiences.
Soulgood Bakery Features and Benefits
Features
Basque Burnt Cheesecakes with gooey, custard-like center and near-blackened burnt top
offers a unique texture and flavor profile
High-quality, fresh ingredients with zero artificial flavoring or preservatives
premium quality and authentic taste suited for celebrations and special occasions
Asian-inspired flavors such as mochi, pandan, taro, and matcha
fusion of traditional and Asian flavors that appeal to local and adventurous palates
Lava-texture cakes and soft-center texture options
indulgent experience and variety to cater to different cheesecake preferences
Handmade and baked fresh daily in a licensed kitchen
freshness guaranteed due to daily baking and careful ingredient selection
Charity partnerships and social contributions
support for social causes through charitable collaborations
Pre-order services and multiple purchase options
convenient ordering including cakes, cookies, and cake jars
High product quality with unique Basque Burnt Cheesecakes
creamy texture and unique flavors praised in positive customer reviews
Attractive promotions such as 50% off or buy two get one free
significant discounts during special events and anniversary celebrations
Convenient online ordering
instant confirmation and smooth purchase process with clear terms
Free domestic delivery on orders over HK$1600
adds value for large purchases
Focus on premium ingredients like French cacao powder and Meiji milk
enhances product taste and quality